Fees

Payment of Invoices:

  • Payment of Invoices can be mailed, prior to the scheduled clinic to the address listed on the invoice.
  • Several school districts can pay invoices via direct deposit, including: Rockyview, Foothills, Calgary Catholic School Districts and The Calgary Board of Education
  • Payment of Invoices is considered “past due” within 30 days. Written notification of invoices “past due” will be provided within 21 days and,
  • A “Late Payment” fee of $65.00 may be applied to invoices in arrears after 30 days from the receipt of such invoice.
  • "No Show" Payment: When a school does not show up for a confirmed service (date or location or time), the school is responsible for payment of the invoice in full.

Please Note: Due to the distance and travel time, clinic bookings at the following locations will be invoiced at a 2-hour minimum rate: Camp Evergreen, Pioneer Lodge, Camp Caroline, Gull Lake and SABC.

What is included in our Fees?

The fees quoted on The Clinic Line invoice incorporate the expenses associated with the services we provide and include costs such as:

  • the payment to each clinician for their time working with students,
  • the payment(s) for each clinician’s travel time & gas,
  • the requisite Commercial General Liability Insurance,
  • the requisite Workers' Compensation Board insurance coverage for Alberta,
  • payment for the services of our booking agent, and
  • the administrative costs to operate our services.

Cancellation Policy:

Cancellation of a requested service, in part or in whole, within 72 hours of the scheduled service, will incur a “Cancellation Fee” of $65.00, with the following exceptions:

  • cancellation due to inclement weather, or
  • cancellation to ensure the health, safety, or security of Participants and/or Personnel of The Clinic Line.

The Clinic Line may cancel the requested services, in part or in whole, within 48 hours of the scheduled services, due to inclement weather, or to ensure the health, safety, or security of the Personnel of The Clinic Line.

Requests by School personnel to terminate the requested services without re-scheduling for an alternate date, will result in the School being invoiced a “Cancellation Fee” of $65.00.

Requesting Changes to Contracted Services:

Requests by School personnel to shorten the duration or make other adjustments to a confirmed service, may, at the discretion of The Clinic Line, result in the School being invoiced a “Change Fee” of $65.00. If notification of such changes is received in advance of 72 hours, the invoice will be adjusted to reflect the requested changes without charging a Change Fee.

When a request for changes to a Service results in the need to re-schedule clinicians, then the invoice will be adjusted to reflect the requested changes and a Change Fee of $65.00 will be added to the invoice.